1. Can an order mix styles, colors, sizes?
Yes, the order may be mixed.
2. Is there a set up fee?
Yes. There is a set up fee of $10 per custom order.
3. I was charged two set up fees. I thought that each order was charged only one set up fee.
An order refers to one set of artwork, regardless of the variation in product styles or sizes. For example, if you ordered 12 t-shirts with "Wedding Guest", there would be only one set up fee. However, if you ordered 12 t-shirts, 6 with "Bride's Friend" and 6 with "Groom's Friend", there will be two set up fees. Set up charges are $10.
4. How much will shipping cost?
Shipping and handling fees are based on the total invoice and method of shipping.
Merchandise Total |
Standard Ground |
Priority USPS |
Overnight |
< $50 |
$5.50 |
$10.00 |
$30.00 |
$50.01 - $75.00 |
$7.50 |
$15.00 |
$45.00 |
$75.01 - $120.00 |
$10.00 |
$21.00 |
$55.00 |
$120.01 |
Free |
$25.00 |
55.00 |
5. What is the minimum number of pieces for an order?
The minimum for screen printing is 12 pieces with the identical artwork. Check our standard in-stock items for items such as, "Bride", "Groom", or "Birthday Girl".
6. How long will my order take?
Once the order is confirmed, production usually occurs within 48 hours and is shipped immediately. You can always check on the status of you order via email to our customer service representative.
7. How can I pay for my purchase?
Shop with confidence, we will invoice you via email requesting payment via Paypal, which allows you to pay with confidence and maintain control of your private information.
8. How can I cancel an order?
Orders can be cancelled without penalty until production begins. If the items have been produced there will be a 25% production fee charged in addition to the set up fee. The production fee will be a percent of the cast of the total order.
9. Can I purchase blank aprons and/or t-shirts?
Absolutely! All products may be purchased as "blanks".